Shipping And Delivery

When it comes to delivery, we understand the need for speed. If we've got what you've ordered in our warehouse (US, JP, UK, IT, ES,GE, FR), we'll aim to dispatch it within 24 hours and you will get them within 2-4 business days. And if we haven't got it, we'll arrange for your order to be dispatched directly from the warehouse from China.
Our company will have a holiday of 7 days for National Day, which is from October 1st to October 7th (backing to work on October 8th). Orders during this period may not be processed in time. To your inconvience, please forgive us.
For customers from the United States, Germany, Australia, France, Canada, Italy and Spain, please place your orders on Amazon, the items will be delivered by FBA. Please check our where-to-buy page to get Amazon store portals.
For customers from India and other countries, please wait patiently. We will arrange your shippments promptly after holidays.

Shipping Cost Time

We deliver globally and use several major international carriers, including UPS, DHL, FedEx, TN and EMS. Delivery normally takes between 7-25 business days, depending on where you live.

Dispatches from our Chinese warehouse
Airmail	Region	Delivery Time	Busy Season Delivery
	United States, Canada	7 - 15 business days	7 - 30 business days
	Australia, New Zealand, Singapore	7 - 15 business days	7 - 30 business days
	United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland	7 - 25 business days	7 - 30 business days
	Brazil, Russia	15 - 35 business days
	Other countries	7 - 35 business days
Sea Shipping	United States, Australia	30 - 35 business days
EMS	7 - 15 business days to worldwide
DHL/UPS/FedEx	3 - 7 business days to worldwide

Note:

*Affected by Covid-19, there will be some delay on the delivery.

*Shipping times can be affected by variable customs clearance times, inclement weather, public holidays or factors outside our control. If you have not received your package based on the above estimates, please kindly email for help at support@soundpeatsaudio.com. *It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.

Tracking Your Order

It's easy to track your order, both while it's been processed and once it's been dispatched.
To check your order during processing, simply sign in to your account.
Once your order has been dispatched we'll send you an email with information on how to you can track it.

Customs And Tax

Some countries have import taxes, customs duties and other fees. These will need to be paid by you. These policies vary from country to country, so we strongly suggest you contact your local customs office for more information.
Please note, customs clearance procedures may also add to the delivery time.